Help Center
How can we help?

Support & Legal

How can I contact Elios support?

You can contact Elios support by email at [support@eliospay.com].

What should I include when contacting support?

When relevant, please include:

  • Your account email
  • Transaction date
  • Transaction amount
  • Merchant name
  • Screenshot if useful
  • Wallet address or transaction hash if relevant
  • Short explanation of the issue

Never share your password, OTP, recovery phrase, or private key.

Is this Help Center legally binding?

This Help Center is for general information only.

If there is a conflict between this Help Center and the applicable terms, the applicable terms control.

Where can I read the full terms?

Read our full Terms of Service here and Privacy Policy here.

 
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