Help Center
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Support & Legal

How can I contact Elios support?

You can contact Elios support by email at support@eliospay.com

What should I include when contacting support?

When relevant, please include:

  • Your account email
  • Transaction date if relevant
  • Transaction amount if relevant
  • Merchant name if relevant
  • Screenshot if useful
  • Wallet address or transaction hash if relevant
  • Short explanation of the issue

Never share any password, OTP, recovery phrase, or private key.

Is this Help Center legally binding?

This Help Center is for general information only.

If there is a conflict between this Help Center and the applicable terms, the applicable terms control.

Where can I read the full terms?

Read our full Terms of Service here and Privacy Policy here.

 
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